Contact Us

Leeds Office
14 Egerton Terrace
Rawdon
Leeds
United Kingdom
LS19 6QA
Tel 0113 8697690

Email: contact@ncfp.co.uk

Find Us

 

Hull Office (Registered Office)
The Old Forge
3 Packman Lane
Kirk Ella
Hull
HU10 7TH
Tel 01482 533609

Email: contact@ncfp.co.uk

NCH Xxxx The Old Forge Map 01

 

Sheffield Office
Step Business Centre
Wortley Road
Deepcar
Sheffield
S36 2UH
Tel 0114 2903645

Email: contact@ncfp.co.uk

NCH Sheffield Office Map

 

Leeds Office
1200 Century Way
Thorpe Park
Leeds
West Yorkshire
LS15 8ZA
Tel 0113 8697690

Email: contact@ncfp.co.uk

NCH Sheffield Office Map

We always endeavour to offer the best possible service but we recognise that sometimes clients might feel disappointed. We therefore have a client services team who will try to resolve any issues as quickly as possible. They will do it in as fair a way as possible, indeed our regulators, the FCA, require certain procedures are adhered to, but we also recognise that complaints can be good for our business and we can learn from them. We therefore review any trends that emerge so we can improve our service where needed.

In the first instance please email our Client Services team at operations@ncfp.co.uk, or write to the team at our registered office address.

If you are not satisfied you are likely to have the right to refer the complaint to the Financial Ombudsman Service. Please note however, that the Ombudsman will not look at a complaint until it has been raised with the firm and the firm has had a reasonable time to respond. We will provide full details of the service when we respond to your complaint.